Kiosk Ownership FAQs

Each kiosk is equipped with its own 4G cellular connection, which is the default method for the kiosk to connect to the internet.  Our pre-installation surveys include a cellular test reading, which will indicate whether cellular connectivity will be sufficient at your location, or if we need to look at alternateconnections.

The Just Baked kiosk is a self serve, 24/7 hot food solution that delivers premium branded hot snacks and desserts in under two minutes. It provides fresh, high quality food without requiring a full kitchen or continuously staffed foodservice operation.

Just Baked is designed to feel more like a modern foodservice experience than a traditional vending machine. Key differences include:

• Fresh, hot food in under two minutes
• Premium, branded menu items
• A modern, high end kiosk aesthetic
• Daypart flexibility for breakfast, lunch, and late night
• A setup that is designed for 24/7 food access environments

Just Baked kiosks perform best in places where people need reliable access to food and traditional foodservice is limited or unavailable. Strong fits include:

• Hospitals
• Manufacturing facilities
• Universities and campuses
• Corporate offices
• Travel centers
• Military bases
• Distribution centers
• Any 24/7 or limited food access location

Locations with a daily population of roughly 150 people or more and strong second and third shift presence are especially good candidates.

Each kiosk needs a standard site setup:

• 30-amp 120-volt NEMA L5-30R electrical outlet. Voltage Range 114V - 126V
• Reliable cellular connectivity
• Enough room for a clear path and footprint: approximately 43" D x 80" H x 48" W of clearance

The best way to understand potential revenue, costs, and payback period for your kiosk is to use the ROI calculator and request a tailored quote for your location. These tools walk through assumptions like traffic, pricing, and operating costs so you can see what the opportunity looks like for your site.

Yes. One of the key advantages of the kiosk model is flexibility. If a location does not perform as expected, the kiosk can be relocated. Operators can coordinate the move themselves with the proper transport setup, or ART can assist in coordinating the relocation.​

Once your site is validated and ready, equipment typically ships in about 4 to 6 weeks. In many cases the kiosk can be set up and go live on the same day it is delivered. If your location requires a split or staged install, additional time may be needed.

Running a kiosk day to day focuses on a few core tasks:

• Restocking product
• Maintaining a good mix of menu items
• Cleaning and sanitizing the unit
• Monitoring performance and responding to alerts

Service cadence depends on your sales volume, but a full restock is typically a quick visit. Most operators can complete a full restock in about 10 to 15 minutes, including loading product and running Auto Inventory.

Yes. Just Baked provides marketing support through the Just Baked Media Portal, including:

• Launch and rollout materials
• Digital assets
• Signage templates
• Menu rotation and merchandising guidance

The kiosk comes with a one-year warranty that includes parts and service. After that first year, support is still available, but any parts or service would be billed at cost.​

Owners and onsite teams get access to online training and how to resources at JustBakedTraining.com. Training guides cover topics like:

• Viewing product prices
• Inventory and sales reporting
• Setting up notifications
• Resolving alerts

You can also link to operational and service tools and additional resources:

• Food loading video
• Smart Bistro Kiosk Auto Inventory guide
• Cleaning and sanitizing guidance
• Food safety resources

The kiosk accepts all major credit cards as well as Apple Pay and Google Pay. The payment device also supports a range of campus, payroll, and stored value systems. Current integrations include:

• Atrium
• CBORD
• Transact
• MMHayes
• Trove

Payment methods may vary by partner or configuration.

ART is the Merchant of Record for transactions on the kiosk and handles the collection and reporting of sales tax. Payments to the owners/operators are typically processed by the fifteenth of the following month.

If you are not sure whether a kiosk is right for your site, review the types of locations and population guidelines above, then estimate your ROI and request a quote. Our team will review your situation and let you know if we believe a kiosk is a good match.

Ready to explore kiosk ownership? Start with a quick quote request or try the ROI calculator. Our team will help you understand the opportunity and what it would take to launch.

Yes, our temperature-controlled kiosks are subject to all applicable federal, state, county, and city requirements. ​

Machine operators are responsible for applying for and maintaining all applicable permits. ​

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Operators are responsible for daily, weekly, and monthly cleaning of the kiosk. We recommend using PDI Easy Screen Cleaning wipes to clean the kiosk screen and Handy Clean Rinse Free Sanitizing Wipes for daily cleaning and sanitization. ​

​Ammonium-based sanitizer wipes can be used on all external surfaces.  Do not use any sanitizer wipes with bleach or alcohol on the screen or wraps.

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No surfaces in our vending machine are considered “direct food contact”. ​

In compliance with the FDA Food Code 2022, 3-501.12 Time,Temperature Control for Safety Food, Slacking, the isolated refrigerationcompartment is regulated by temperature controls to maintain a temperature range from 32.4 degrees F (0.5 degrees C) to 41 degrees F(5.0 degrees C). ​

​Real-time temperature visibility and logs are available to our operators via the ART Operator Portal. All records are kept indefinitely, but records are archived after 366 days.​

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Yes, this is possible through our self-packing program. However, operators cannot place unapproved items directly into the kiosk. All products must first be tested and approved to ensure they fit properly, heat correctly, are compatible with packaging, and meet food safety and nutritional labeling requirements. Once approved, operators can self-pack the item using the assigned item number and required labeling.​

Yes, operators have full control over pricing. To help manage slower-moving items, the kiosk includes built-in functionality to automaticallydiscount products as they approach expiration. Operators can also run promotions such as promo codes, dollar-off discounts, or percentage-off offers to help drive sales and reduce waste.​

Frozen products typically have a shelf life of 60–90 days when stored properly. Once loaded into the kiosk, most items have a usable window of approximately 10–21 days, depending on the product. To help manage spoilage—especially in lower-volume locations—operators are not required to fill every slot in the kiosk. This allows for more controlled inventory levels and reduced waste.​

Health permit and certificate requirements vary by jurisdiction and county, so operators should confirm with their local health department. Historically, the Just Baked kiosk is often classified similarly to a traditional vending machine because there are no open food containers. The kiosk and food solutions have been designed with regulatory concerns in mind.

Product is available through major distributors so you can fold kiosk inventory into your existing ordering routines. Current distribution options include:

• DOT Foods
• Sysco
• Vistar